Privacy Policy

1. Website Information

This website is available at: www.mysailcruise.com .

This Privacy Policy is provided pursuant to Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Italian data protection legislation.

2. Personal Data We Collect

During your use of the website and our services, we may collect personal data voluntarily provided by you, for example when you complete a contact form, request information or contact MySailCruise by email.

We may also process certain technical information relating to browsing activity, where necessary for the proper operation and security of the website.

3. Browsing Data

The computer systems and software procedures used to operate this website may automatically collect certain data during normal operation, including information whose transmission is implicit in the use of Internet communication protocols.

Such information may include, for example, IP address, browser type, device used, operating system, date and time of the request and other technical information relating to the connection.

4. Data Voluntarily Provided by Users

When users voluntarily send messages to MySailCruise email addresses or complete forms available on the website, we may collect the contact details and information contained in the communication, to the extent necessary to respond to the request or provide the requested service.

The data will be processed exclusively for purposes related to the user's request and for any obligations required by law.

5. Purposes of Processing

Personal data may be processed for the following purposes:

• responding to requests for information;
• managing booking and service requests;
• providing information about MySailCruise cruises and experiences;
• managing communications with users;
• complying with applicable legal obligations;
• ensuring the security and proper functioning of the website.

6. Legal Basis for Processing

Personal data is processed on the basis of the legal grounds provided for by Article 6 of the GDPR, including the performance of pre-contractual or contractual measures, compliance with legal obligations, legitimate interests of the Data Controller and, where required, the user's consent.

The applicable legal basis depends on the specific purpose for which the data is processed.

7. Cookies and Tracking Technologies

This website may use cookies and other technical tools necessary for the proper functioning of the website and for browsing.

Non-technical cookies, analytics tools or profiling technologies may be used in accordance with applicable legislation and, where required, only after obtaining the user's consent.

For further information regarding cookies and tracking technologies, please consult our Cookie Policy .

8. Embedded Content from Other Websites

Pages on this website may include embedded content from external services, such as videos, images, maps or other content.

Embedded content may behave in the same way as if the visitor had visited the external website directly and may involve the processing of personal data in accordance with the privacy policies of those external services.

9. Data Recipients

Personal data may be shared with service providers that assist us with the technical and operational management of the website and user requests, within the limits necessary for the purposes for which the data is processed.

Depending on the services actually used, these recipients may include hosting providers, email service providers, technical service providers, security services and other suppliers appointed by the Data Controller.

10. Data Retention

Personal data is retained for the period necessary to fulfil the purposes for which it was collected and, subsequently, for the period required to comply with applicable legal obligations or to protect the rights of the Data Controller.

Retention periods may vary depending on the type of data and the purpose of processing.

11. International Data Transfers

Where the services used by MySailCruise involve the transfer of personal data to countries outside the European Economic Area, such transfers will be carried out in accordance with the requirements and safeguards provided by the GDPR.

12. Your Rights

Subject to the conditions established by applicable law, users may exercise the rights provided under Articles 15 et seq. of the GDPR, including the right to:

• obtain confirmation as to whether personal data concerning them is being processed;
• access their personal data;
• request the correction of inaccurate personal data;
• request the deletion of personal data where applicable;
• request restriction of processing;
• object to processing where applicable;
• request data portability where applicable;
• withdraw consent previously given, where processing is based on consent.

Users also have the right to lodge a complaint with the competent data protection supervisory authority.

13. How to Exercise Your Rights

To exercise your rights or request information concerning the processing of your personal data, you may contact the Data Controller at:

14. Data Security

MySailCruise adopts appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or unlawful disclosure, taking into account the nature of the data processed and the risks associated with the processing activities.

15. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in applicable legislation, technical developments, organisational changes or changes in the way our services are provided.

Users are therefore encouraged to review this page periodically.